Dentista
DENTAL DEL BOSQUE
Dirección
72HC+7W Tucson
Ciudad : Arizona
Pagina web :3922 N Oracle Rd
Telefono : Tucson
email : AZ 85705
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Valoración por los usuarios de google maps : 4
Opiniones de los usuarios de google maps :
Horario y dias de apertura :
(Original)
Very satisfied with their professional service and excellent courteous staff. Betty at the desk & Julia the dental assistant are great. All the Dentist have been wonderful and experienced to provide as painless as possible dental care. Thank you Western Dental. Sincerely Michael
(Original)
My review was too long so I included it in pictures.
(Original)
Pleasant and friendly staff. Doctor was to the point and gave me options. Did not push to any option. Let me make my own mind. Thank you
(Original)
Came highly recommended. Im glad I found a friendly and accommodating dentist here in Tucson!
(Original)
Staff was very kind right as I arrived. Broke down everything plain and simple. Made me feel welcomed and appreciated. Very great place that Ill be back to and refer friends and family to.
(Original)
Dr. Chu & Julie Condon & Betty were absolutely amazing! My whole experience was awesome. I have hid my smile for over 10 years and these ladies helped me gain back my confidence and smile with my teeth for the first time in so very long. My wedding is in 2 weeks and I will be able to have my smile with teeth in my wedding photos. Extremely impressed on how they all treated me. I left there crying with HAPPINESS!!! I cannot thank them enough!
Fui por un dolor de muelas severo y esperé casi 45 minutos después de la hora de mi cita. El personal fue amable y no tuve más remedio que ser paciente. Tuve un examen hace exactamente un mes y necesito un poco de trabajo. Nadie me ha llamado, así que decidí llamar hoy. Ahí es donde comenzó la pesadilla. Cuando llamas a un centro de llamadas y hay alrededor de 10,000 personas en el fondo, todas hablando a la vez, no en la oficina real. Después de repetir mi nombre, número de teléfono, fecha de nacimiento y ubicación de la tienda unas 3 veces, me desconectaron. ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ Tuve que llamar y hacerlo todo de nuevo. Ir al edificio real habría sido más rápido. LITERALMENTE. Horrible, horrible servicio al cliente por teléfono. En realidad, nunca hablé con el lugar al que fui. Y nunca obtuve una respuesta clara.
(Original)
UPDATE…. I went in yesterday with a cracked tooth and extreme pain. Didn$0027t call, just went straight there because its within 5 miles of my home. They got me in, pulled the tooth, and handled it extremely quickly. I was VERY pleased with the entire experience of all the staff.
Went in for severe tooth pain and waited almost 45 minutes past my appointment time. The staff was friendly and I had no choice but to remain patient. Had an exam exactly a month ago and need some work done. Nobody has called me so I decided to call today. Thats where the nightmare began. When u call its a call center and theres about 10,000 people in the background all talking at once, not the actual office. After repeating my name, phone #, DOB, and store location about 3 times, I was disconnected. So yay!!!! I had to call and do it all over again. Going to the actual building would have been faster. LITERALLY. Horrible , horrible customer service on the phone. I never actually talked to the location I went to. And I never got a clear answer.
(Original)
Incredible staff! Fast service and overall a great experience!
(Original)
This place scammed me out of a tooth cleaning. I went in to get my wisdom teeth taken out, they told me I needed a gum treatment and tooth cleaning as well. So I set up the payment plan and got my wisdom teeth out, and a week later got the gum treatment. Then I scheduled an appointment for the cleaning and a couple days later they called and canceled because the dentist wasnt available. Two weeks later I made another appointment for the cleaning and a couple days after they called and canceled it stating I already had it done which wasnt true. So Im paying for a tooth cleaning they said they did but all she did was put some stuff on my gums. The wisdom tooth extraction was great though.
(Original)
These folks where great, for someone that has a fear of dental work they made me very comfortable, Dr. Sloan was fantastic, thank you for such a great visit.
(Original)
Make my worst nightmare not so terrifying, good looks western dental??????
(Original)
There so nice and the dentists are very nice quick and efficient…
(Original)
Sylvia and Carla both provided excellent customer service at the front desk when I brought my sister in for dental work. Rest of staff and professionals were great, also! Highly recommend.
Le tengo mucho miedo al dentista, los sonidos, el dolor, todo eso me da miedo. Un dentista me juzgó durante mi infancia y tenía miedo de que volviera a suceder. Yo también sufro de ansiedad. Además de eso, me he ocupado de muchas cosas que seré breve (problemas de depresión y autoestima). Si tienes los mismos miedos / ansiedad que yo, tómate tu tiempo para leer esto.
Llegó el día en que comencé a lidiar con el dolor. Dolor de mandibula. A lo largo de los años sin hacerme una limpieza profesional, acumulé sarro / sarro en el lado izquierdo y en la parte inferior de la boca. También tengo muelas del juicio impactadas. No importa cuántas veces me cepille, no saldrá. Tuve que decirme a mí mismo, «O lidio con el dolor y la posibilidad de infectarme o lidio con mi miedo». Esta fue mi decisión más difícil y me alegro de haber tomado la decisión correcta.
Mi primera cita: (Examen / Radiografía) Déjame decirte, estaba tan asustado ese día. Esperar en la sala de espera durante 20 minutos hizo que mi mente se acelerara. El especialista en rayos X grita mi nombre y la sensación de pavor se apodera de mí. Estaba tan asustado que comencé a temblar y a llorar. «Tengo que hacer esto.» Me dije a mi mismo. Una vez que la especialista notó que estaba nerviosa, me hizo sentir a gusto. De hecho, todos me hicieron sentir a gusto y lo aprecio mucho.
Mi segunda cita: aquí es donde comienza la acción. Esta vez no estoy tan nervioso, me siento mejor sabiendo lo que vendrá después. Hice una limpieza. Sentí un poco de dolor, así que me administraron inyecciones anestésicas y me sentí muy tranquila. En realidad, fue reconfortante saber que toda la acumulación se estaba desprendiendo. Los sonidos no me molestaban tanto, me perdí un poco. No sé cuánto tiempo tomó, voy a decir 45 minutos. Pero, Dios mío, ¿me sentí genial? Me dieron un espejo para mirarme los dientes. Empecé a llorar lágrimas de alegría. Mis dientes están tan limpios y felices. ¡Se ven tan bien!
Eso resume mi experiencia. Si sufre de los mismos miedos / ansiedad que yo, el Dr. Lali, Julie y Karime lo harán sentir tranquilo y aliviado. Al frente de la oficina, las damas son muy amables y comprensivas. Asegúrate de ser muy abierto sobre tus miedos, ¡estarán felices de ayudarte! No es tan malo como podría pensar. De hecho, creo que es interesante aprender sobre los dientes. Este lugar me ha dado la confianza para volver a sonreír. ¡A la próxima cita para un chequeo! Y sí, he estado cuidando mucho mis dientes.
(Original)
Okay so, first of all let me just say.. this is the best place I$0027ve ever went to and let me break it down.
I have a big fear of the dentist, the sounds, pain, everything about it makes me scared. I$0027ve been judged by a dentist during my childhood and I was afraid of it happening again. I suffer with anxiety as well. On top of that, I$0027ve dealt with a lot of things that I will keep short.(Depression and self esteem issues.) If you have the same fears/anxiety as me, take your time to read this.
The day came when I started to deal with pain. Jaw pain. Over the years of not getting a professional cleaning done, I accumulated build up of calculus/ tartar all on the left side and bottom of my mouth. I also have impacted wisdom teeth. No matter how many times I brushed, it will not come off. I had to tell myself, «Either I deal with the pain and a chance of getting infected or I deal with my fear.» This was my toughest decision and I$0027m just glad I made the right choice.
My first appointment: (Exam/ Xray) Let me tell you, I was so scared that day. Waiting in the waiting room for 20 minutes had my mind racing. The Xray Specialist calls out my name and the feeling of dread washes over me. I was so scared that I started to shake and cry. «I have to do this.» I told myself. Once the specialist noticed I was nervous, she made me feel at ease. In fact, everyone made me feel at ease and I appreciate it so much.
My second appointment: This is where the action starts. I$0027m not as nervous this time, I feel better knowing what is to come next. I had a cleaning done. I felt a little pain so I was given numbing shots and I felt so calm. It was actually soothing knowing that all of the build up was coming off. The sounds didn$0027t bother me as much, I kinda zoned out. I don$0027t know how long it took, I$0027m gonna say 45 minutes. But oh my god did I feel great. I was given a mirror to look at my teeth. I started to cry tears of joy. My teeth is so clean and happy. They look so nice!
That sums up my experience. If you suffer from the same fears/anxiety as me, Dr Lali, Julie, and Karime will make you feel calm and soothed. The front of the office, the ladies are so kind and understanding. Make sure to be very open about your fears, they$0027re be happy to help you! It$0027s not as bad as you might think. In fact, I think it$0027s interesting learning about teeth. This place has given me the confidence to smile again. On to the next appointment for a check up! And yes, I$0027ve been taking extra care of my teeth.
(Original)
If you$0027re pregnant don$0027t come here for treatment. I was in severe pain and they said they needed medical clearance from my dr. They said they faxed them a request and scheduled me to come back 2 days later. I came back and they said they still didn$0027t have it and that I would have to come back after lunch. I couldn$0027t come back so I called again 2 days later and they said they still didn$0027t have it. I called my dr and they said they never received any faxes. At this point I was 8 days into pain and couldn$0027t take it anymore as all you can take while pregnant is tylenol. I went to a different dentist office the next day, didn$0027t need medical clearance and got treated the same day and now im without pain. Kinda cruel to make someone go through that
(Original)
Honestly Ive waited over 2 months to see the ortho and they said they still dont have a doctor . They still will take your money but they wont schedule you because they dont have a doctor. So why still keep charging ??????? make it make sense!
Se suponía que me quitarían los frenillos en marzo de 2020 después de casi dos años de tratamiento. Su oficina estuvo cerrada durante meses y meses después del ataque de Covid. Lo entiendo, no es del todo culpa suya. Pero no hubo comunicación, incluso continuaron programando citas a través del centro de llamadas para que las personas se presentaran en una oficina cerrada. Irreal.
Ahora tengo un año de tratamiento más de lo necesario y no puedo programar una cita para avanzar durante casi dos meses. Todo lo que me dicen es que hay un ortodoncista temporal con disponibilidad limitada y que aún no tienen fechas disponibles para programar. Me han dicho que alguien me devolverá la llamada una vez que lo haga. Sin llamadas. Llamo para hacer un seguimiento y está de vuelta al punto de partida. ¡Estoy empezando a sentir que nunca me voy a quitar estos frenillos! No se da empatía cuando se expresan frustraciones. He tenido mucha paciencia hasta ahora.
Me iría a otra parte, pero ya les he pagado el tratamiento completo. Estoy tan harto de eso. Esta ha sido LA peor experiencia.
(Original)
**UPDATE 4/28/2021: If you too were wondering where Dr. Kelley Dunay went – shes at Tortolita Dental Group & Orthodontics. I happened to walk into her new office this morning to get a quote for removal, since I am still in braces with no end in sight. She felt SO bad that Western Dental has left all her past clients in limbo this whole time. Not only was she able to remove them for me right then, but I already have my retainers. I WILL NEVER BE BACK TO WESTERN DETAL. EVER.**
I was supposed to have my braces removed March of 2020 after almost two years of treatment. Their office was closed for months & months after Covid hit. I get that, not entirely their fault. But no communication – they even continued to schedule appointments through the call center for people to show up to a closed office. Unreal.
I$0027m now at a year of treatment longer than needed and can$0027t book an appointment to move forward for almost two months now. All I$0027m told is there$0027s a temporary orthodontist with limited availability and that they don$0027t have any dates available to schedule yet. I$0027m told that someone will call me back once they do. No calls. I call to follow up and it$0027s back to square one. I$0027m starting to feel like I am never going to get these braces off! No empathy given when frustrations are expressed. I have been very patient up to now.
I would go elsewhere but I$0027ve already paid them for the full treatment. I$0027m so over it. This has been THE worst experience.
(Original)
Worst experience ! Cant seem to contact the same person, no one ever knows whats going on and on top of that all they care is about payments being made and no real dental care! I paid for a root canal in cash over 8 months ago and have yet to receive it due to continuous cancellations on their part . My face has been swollen from waiting for the root canal twice , and thats with me taking time off work for them to tell me the specialist went out of town or called in sick. Never ever going to this office again if I can manage it . Poor poor poor customer service !!!! Worst health care Ive ever received.
(Original)
Thank you guys so dang much honestly i dont do dentist at all. every single person i came in contact with was so professional and literally the best dentist experience i have ever had. from the front desk to the doc himself. love yall and thank you so much, seriously never will i go anywhere else!!!! sincerely Alex Herrera
(Original)
Western Dental made a big difference in my life they were kind gentle caring encouraging people there was no pain involved whatsoever through the whole process my teeth fit amazingly well I have to go see the dentist tomorrow morning at 8 to make sure that they fit good and I have no sore spots and I don$0027t no sore spots no slipping no nothing are amazing thank you so much Western Dental# life changing
(Original)
The worst run office in Tucson. They rescheduled my appointment twice and I showed up for it and they were closed. Dont waist your time!
(Original)
The staff at Western Dental are so nice and professional!!
(Original)
Very nice and accommodates your needs happy staff
PS western dental me dejó una respuesta diciendo que podrán resolver mi problema. Cuando llamé, me mantuvieron transfiriéndome de una persona a otra durante más de 20 minutos y la última persona con la que hablé (se llamaba Alejandro) prometió volver a llamarme el mismo día. Han pasado 4 días y todavía estoy esperando esa llamada telefónica. Todo lo que quería saber era si iban a facturar a mi compañía de seguros.
Parece que responden a nuestras reseñas con promesas que no pueden cumplir. ¡¡¡¡¡Tener cuidado!!!!!
(Original)
I called them for an appointment and they told me that they take my insurance. Then they scheduled me for an appointment and later told me that they dont accept my insurance provider anymore. The whole thing was very suspicious especially they asked me to provide all my personal details including my SSN.
PS western dental left me a reply saying that they will able to resolve my problem. When I called they kept me transferring from one person to another for over 20 minutes and the last person I talked to (his name was Alejandro) promised to call me back the same day. Its been 4 days and Im still waiting for that phone call. All I wanted to find out was if they are going to bill my insurance company.
Looks like they reply our reviews with promises they cant keep. Beware!!!!!
(Original)
Dr.Santiego is very professional and deals with patients very nicely,Julie and the other staff make the visit a great experience
(Original)
Went in for a cleaning and filling. The receptionists were super friendly and helpful! The X-ray tech was a nice! Dental Hygienist was awesome; he explained thoroughly what he was doing and made sure I didn$0027t feel pain. Dr was a pretty awesome guy too! Very nice all around experience after years of not going to the dentist! Recommend this location because of the staff alone, not to mention the customer service! Thank you guys!!!
(Original)
Going to the denist bites, and I have anxiety, was treated nice and everyone$0027s professional, gladly recommended western dental
(Original)
My mom was very well taken care of. I appreciate the kindness and friendly attention of the staff, especially during this pandemic.
(Original)
The service they provide is so lame, they don$0027t have respect for customers, there always cancelling our appointments with out notice as they always request a 24 to 48 hrs. Notice from us, front desk people is always super rude, I wish I could move my son from this office to a different clinic. Please don$0027t come to this clinic.
(Original)
I would give 0 stars if I could. I made an appointment. They claimed the Oracle location was opening July 13th and set me up for that day. I go for my appointment, THE DOORS ARE LOCKED. STILL CLOSED. Tried to call and it transfers me back to that call center and I$0027m on hold for over 30 minutes I gave up and contacted a different dentists office. I get a text today saying I missed my appointment. I call the number the text provided and I GOT HUNG UP ON. Worst customer service I have ever encountered.
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