Dentista
Deposito Dental Sion
Dirección
GHG4+9W Sacramento
Ciudad : California
Pagina web :
Telefono :
email :
Vea dentistas cerca de usted .
Valoración por los usuarios de google maps : 3
Opiniones de los usuarios de google maps :
Horario y dias de apertura :
Cuando fui a mi cita dental el lugar muy sucio, lleno de pacientes esperando. Siguiente cita cambiada y una limpieza dental muy mala.
(Original)
I have been using this branch of Western Dental for over 7 years. They do good work. They offer payment plans and they also do emergency dental surgery. I trust their work. They always super busy with clients so the wait time for an appointment can be up to a month. So you should not wait until the last moment to use their service. We have done my mother$0027s major dental surgery at this branch. It$0027s also expensive but a lot less expensive than other dental chains. With their pay as you go options and loans it makes it affordable to most lower class people. Most of the workers are people of color (but no black people work there though). I think that is the only drawback because most of their customers are black. So Western Dental needs to work on that. But other than that their service is good for the money you pay.
Tomo esto como una señal de que no debería ir allí porque obviamente no tienen ni idea y obtuvieron su licencia de una caja de Cracker Jack.
Lo único bueno de esta oficina era el personal de recepción.
No les doy estrellas ..
(Original)
Worst place ever. my daughter had a visit because of her wisdom teeth were bothering her. The oral surgeon on call that day had us schedule an appt for them to be removed. Weve waited over two weeks for this appointment. Shes been in pain a lot of pain. Went to her appointment today and the oral surgeon on call says he wont remove them because there isnt a infection and they arent fully pooped through. Well she was given antibiotics a few weeks ago and the other oral surgeon said they need to come out. While the dentist is looking at her teeth pressing on them asking am I hurting you and her saying yes it still wasnt enough.
I take this as a sign that she shouldnt go there because they obviously have no clue and they got their license from a Cracker Jack box.
The only good thing about this office was the front desk staff.
I give them NO stars
..
(Original)
The administrative staff were very professional and courteous. The doctor who attended to my son was very professional and careful with my sons dental needs. He was very caring and kind to my son and I. The staff that was assisting the dentist was very respectful and courteous as well. I felt like our needs were met and I am so glad we went to the Stockton Blvd. location. We have already made an appt. for our next visit .
(Original)
I was terrified, but the Dentist made me feel at ease every thing went smoothly
(Original)
Went 2 weeks for 1st appointment for braces waited 1 hour even though I had a appointment then was told They were going to give me a call the next day regarding co payment amount since they were about to close. Come to find out they were closed the next day. I never received a call back and have called several times. The lady I spoke with Christina hasnt called back and here I am on the 3rd week and still nothing I will be changing to another dentist due to the unprofessionalism and the run around very unacceptable. The doctor was very nice but the staff dont care at all
(Original)
The staff are nice at this location. My daughter has been going here for about 2 years. She got her braces on at this location. I dont recommend this place for braces. After years of her having her braces when they took them off she has a overbite her teeth stick out although they are very straight. Had I known this would be the result I would had gone somewhere else where they know how to fix it. Totally not worth paying 5000$ Just a quick advise for you. If you have an overbite ask them if the braces will help with that.
(Original)
The dentist and xray ppl were very nice and helpful. I haven$0027t been taken care of my dental health for sometime.And they were so nice .Have and appointment coming up soon wouldn$0027t go anywhere else..Thanks
(Original)
Slow service but good doctor. And caring. But when the doctor numb me to do one filling and took a hour and the doctor came back. But other then that everything was good.
(Original)
You might be there forever but staff are kind and helpful. I had a complaint, I was listened to by manager and in the end a solution was reached for my care. Tira (who did my xrays) was very nice. Dentist knowledgable and kind, took his time figuring out what$0027s best for my situation. Girl who discussed what my next visit would entail/pricing/scheduling next appt was also nice and clear about it. Would$0027ve given 5 stars if I wasn$0027t there for a total of 3hrs but I know them being on lunch played a part and they had so many patients …..maybe not enough staff.
(Original)
One of the worst dentist office Ive gone to. Horrible service all around dont know about other western dental offices but this one sucks.
(Original)
check in was awesome! the service was great and the dentists are fantastic
No aprecie esta publicidad comercial «Servicios de emergencia 24 horas al día, 7 días a la semana» cuando no es cierto. Tuve una emergencia un jueves y tuve que escuchar del centro de llamadas (que nunca tiene información). Mi única opción es volver a intentarlo. Tuve que esperar hasta el martes siguiente para que se abordara mi situación de «emergencia».
Por no hablar de la facturación. Trabajo en facturación médica. Yo, como paciente, debería tener contacto «directo» con una persona en vivo cuando necesite abordar mis asuntos de facturación. Me colocaron los frenos en junio de 2020 a partir de hoy, no tengo idea de si se ha facturado mi seguro dual. Todavía estoy pagando el importe total de la facturación «interna».
Las repeticiones son increíbles. Nada hacia ellos.
(Original)
Ortho_
Dont appreciate this business advertising 24/7 Emergency Services when its not true. I had an emergency on a Thursday and had to hear from the call center (which never has any information), My only option is to try back. I had to wait until the following Tuesday to get my emergency situation addressed.
Not to mention the billing. I work in medical billing. I as a patient should have direct contact to a live person when I need to address my billing matters. I had my braces put in June 2020 as of today, I have no idea if my dual insurance has been billed. Im still paying the in house billing full amount.
The reps are awesome. Nothing towards them.
(Original)
Report value They are the worst do not go thereAre clear attempted by
(Original)
I can say that I was treated well here. It$0027s been a few weeks, but I was treated very well by the x-ray tech Farima. Everyone else treated me well too. I$0027d be happy to come back. Thank you
(Original)
Friendly staff. Explained their («Western Dental Freedom Plan» insurance) and saved me almost 1.5k in dental work. Pretty helpful. Ms. Onica was very nice when she was sizing my temporary crown. She made sure to check in often and pay attention to any concerns about if something feels off. She made my day during the last visit by being so patient and kind and attentive during the temp crown sizing. This office is extremely busy and can take a while to be seen and you might have to wait in the chair a lot, but they make up with good service and checking in to let you know when they$0027ll be back to help you. Their general dentistry side is almost always full if you try to do walk-ins. Otherwise, my treatment and service went well. Thank you guys. I$0027m ready for my next appointment.
(Original)
Very bad customer service and keep Changing dates on you and a very bad facility
(Original)
Very bad service poor reception bad behavior with people , I had an appointment 6 month ago I went there they told me you are not assigned to our office , I solved the problem with my insurance and They send me agin there after 6 months, and this time the said the same they made excuses someone should correct this Clince and bring changes
(Original)
Took my daughter to them for fillings and a cleaning. She had to go alone due to covid. After they numbed her they left her there for a hour then as they were working on her teeth when she said it hurt they didn$0027t stop or numb her again. A routine cleaning has left her with bleeding gums all around her mouth. Also why does her entire jaw hurt and she can$0027t open her mouth fully. They insulted my daughter and told her she wasn$0027t pretty. Never going there again
(Original)
They are professionally.
(Original)
My first appointment here I waited four hours for x-rays. My second appointment the guy who previously checked my teeth to get my wisdom teeth removed wrote the wrong codes so I had to wait, while I was already numbed, for the front desk to tell me I would have to pay more money. I then asked how it was possible my two insurances werent covering all of this. She told me they didnt realize I had two even though I told the receptionist this during my first appointment. They were supposed to refund me $80 dollars. I had to drive all the way there because no one ever answers the phone and then they said their manager would do it but I have yet to see or hear anything from them. AND after I had to wait three hours for them to take me in the back and fix the insurance stuff, the dentist tells me he might not be able to remove my wisdom teeth. He did but its insane to me that all of this happened. I understand that they are overworked but I have two jobs during this nonsense too and I cant keep driving down there asking them to fix their mistakes.
(Original)
The staff were friendly and accommodating to my girlfriend and I didn$0027t have to worry because she was in good hands. Paperwork took a little longer than we wanted but anyway good job guys.
(Original)
Everyones always very polite and professional. I feel welcomed all the time and they help me with any issues I may have. So happy I chose to get my braces from Western Dental on Stockton Blvd in Sacramento!
(Original)
Went into this office for a braces exam the other day for my son and I really love how the ladys in the front were so friendly and helpful they got my son in there very quickly for the exam and they were able to put them on the same day with easy payment options and I also want to thank the lady named Alexis for helping us out I really appreciated how hard she worked for us to start that day thanks
(Original)
Worst dentist ever my grandma can do a better job I been waiting for 3 hours or more and I am still waiting
(Original)
This dental has the the worst customer service. I had recently tried to change an orthodontics appointment for both of my daughters and the lady who picked up was extremely rude. She had constantly cut me off and hanged up on me before changing the appointments. Western Dental used to have amazing service with welcoming people. I have been with Western Dental for almost 8 years with my family and we have never received such unwelcoming service until recently. It used to be a warming place to be, but unfortunately, it hasnt the same anymore.
(Original)
I love this place. Helpful staff from the people who check you in to dentist. Jaime and Ibeeth was super helpful
(Original)
You have a lot of work to do. Open chairs in the waiting room, yet you ask a select few patients to wait outside? WHY? Because of the color of their skin? Why were only the black patients asked to wait outside?
(Original)
spent over $600 for treatments. went somewhere else to get the work done for half the price. I felt like my my treatments here at western dental were rushed. I did not want to do a follow appt just to pay more out of pocket. no thanks.
Actualización: terminé yendo a un dentista diferente después de esto. Western Dental tomó radiografías y no notó ningún problema importante con mis muelas del juicio. Yo no recomiendo este lugar.
(Original)
My appointment was at 1pm and it took them 1 hour to get me into the back and out of the waiting room. Then it took them another hour to get me my cleaning. By the time I finished, it was past 3:30pm. I am never coming back here again due to the poor time management on their part.
Update: I ended up going to a different dentist after this. Western Dental took x rays and did not notice a major problem with my wisdom teeth. I do not recommend this place.
(Original)
Today I went into western dental on Stockton Blvd. Usually, I am waiting for hours. Today I was in out. The receptionist that assisted me on my way out was very helpfully.
(Original)
I been going to this office for a while now for my braces and general dentist but I just wanted to say the they been doing a really good job from the front desk to the back staff thanks and good job guys
(Original)
Since the codid-19, the wait time with appointments are not as long as before. Christina is great. She was a great help with the Care Credit payments and very thorough.
(Original)
Alexis was really prompt with delivering results for my qualifications along the lines of excepting for care credit very attentive to my needs honest and reliable I do agree that she shall receive a promotion
(Original)
Very good Customer service very good doctors I have five kids that come here and Ive been coming here for years and is a great dentist office great Customer service The girl thats been here the longest I cant remember her name but she is the best ever gets what you need done shes excellent
(Original)
I have to wait 1-2 hours to be seen even when I have an appointment. This place overbooks. Dont bother. Go to a better dental office where you actually get seen on time.
(Original)
literal awful place they dont care whatsoever hell on earth
(Original)
I called to schedule a cleaning. I waited an hour and fifteen minutes, and only after I threatened to leave did I get sat in a room in the back where a nurse took x-rays. Then I was shuttled into a dentist chair where the dentist pokes at my teeth for 30 seconds, tells me I don$0027t have any cavities, and that if I want a cleaning I$0027ll have to schedule another appointment. At least the receptionists were cheery while they wasted my time?
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